Privacy Policy

Introduction

Welcome to GrowCraft ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By using our services, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.

Information We Collect

We collect information you provide directly to us, such as:

• Name, email address, and contact information when you fill out forms
• Business information when you request our services
• Communication preferences and feedback
• Files and documents you share with us for project work
• Payment information for billing purposes

We also automatically collect certain information when you visit our website, including IP address, browser type, device information, and usage data through cookies and similar technologies.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Communicate with you about products, services, and promotions
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• With service providers who assist us in operating our business
• When required by law or to protect our rights
• In connection with a business transfer or acquisition
• With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication requirements
• Employee training on data protection practices
• Secure backup and disaster recovery procedures

Your Rights and Choices

You have the right to:

• Access and update your personal information
• Request deletion of your personal data
• Opt out of marketing communications
• Request a copy of your data in a portable format
• Object to processing of your personal information
• File a complaint with relevant data protection authorities

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve our website functionality and performance
• Provide personalized content and advertisements

You can control cookie settings through your browser preferences. However, disabling cookies may affect your ability to use certain features of our website.